Stop losing HVAC jobs to missed calls
CallBack HVAC is a SaaS platform built for HVAC companies. When a customer calls your business and no one picks up, CallBack HVAC automatically sends them a personalized text message within seconds — from your business number.
Who it's for
HVAC companies of all sizes: owner-operators, small crews, and larger multi-crew operations who are missing calls during peak hours, weekends, and after hours.
The problem it solves
The average HVAC company misses 30–40% of inbound calls. Each missed call is a potential job lost to a competitor. CallBack HVAC intercepts that moment by reconnecting the caller before they move on.
How it works
- A customer calls your HVAC phone number and the call is missed.
- CallBack HVAC instantly sends an automated SMS: "Hi, you called [Company Name]. We missed your call but we're eager to help — reply here or call us back at [number]."
- The caller replies. The conversation appears in your dashboard.
- You or your staff reply directly from the app and mark the lead as booked or lost.
Pricing
Try free for 7 days. $149 per month after trial. No long-term contract. Cancel anytime.
Free calculator
Use the Missed Call Revenue Calculator to estimate how much monthly revenue unanswered HVAC calls may be costing your business.
Key features
- Instant auto-text on every missed call
- Two-way SMS conversation management
- Lead dashboard with recovery rate tracking
- Business hours controls and timezone support
- Custom message templates (open hours and after hours)
- Bring your own Twilio number
- TCPA STOP/START opt-out compliance (automatic)
- CSV export of all leads
Service areas
CallBack HVAC works for HVAC contractors in any U.S. metro. Local pages cover 40+ cities including Houston, Phoenix, Atlanta, Tampa, Charlotte, Indianapolis, Buffalo, and Minneapolis — see the full list on the service areas page.
Contact
Email: hello@callbackhvac.com
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