CallBack HVAC

Automatic missed call recovery software for HVAC companies.

Stop losing HVAC jobs to missed calls

CallBack HVAC is a SaaS platform built for HVAC companies. When a customer calls your business and no one picks up, CallBack HVAC automatically sends them a personalized text message within seconds — from your business number.

Who it's for

HVAC companies of all sizes: owner-operators, small crews, and larger multi-crew operations who are missing calls during peak hours, weekends, and after hours.

The problem it solves

The average HVAC company misses 30–40% of inbound calls. Each missed call is a potential job lost to a competitor. CallBack HVAC intercepts that moment by reconnecting the caller before they move on.

How it works

A customer calls your HVAC phone number and the call is missed.
CallBack HVAC instantly sends an automated SMS: "Hi, you called [Company Name]. We missed your call but we're eager to help — reply here or call us back at [number]."
The caller replies. The conversation appears in your dashboard.
You or your staff reply directly from the app and mark the lead as booked or lost.

Pricing

Try free for 7 days. $149 per month after trial. No long-term contract. Cancel anytime.

Free calculator

Use the Missed Call Revenue Calculator to estimate how much monthly revenue unanswered HVAC calls may be costing your business.

Key features

Instant auto-text on every missed call
Two-way SMS conversation management
Lead dashboard with recovery rate tracking
Business hours controls and timezone support
Custom message templates (open hours and after hours)
Bring your own Twilio number
TCPA STOP/START opt-out compliance (automatic)
CSV export of all leads

Service areas

CallBack HVAC works for HVAC contractors in any U.S. metro. Local pages cover 40+ cities including Houston, Phoenix, Atlanta, Tampa, Charlotte, Indianapolis, Buffalo, and Minneapolis — see the full list on the service areas page.

Contact

Email: hello@callbackhvac.com